ZenBusiness Registered Agent Review & Cost (2023)

For first-time entrepreneurs and new businesses, having a registered agent is essential​, and in most states, even required.

While you can designate yourself, appointing a professional or another entity provides several benefits, including compliance with legal requirements, privacy and protection of personal information, and the ability to operate in multiple states. It’s a strategic decision that can help you manage your legal and administrative responsibilities efficiently and effectively.

ZenBusiness is one of the more reputable providers of registered agents. Although they are relatively new to the scene, customers vouch for the company’s reliable handling of legal and government documents. Plus, they offer one of the more affordable rates in the market. Below, we review ZenBusiness’s registered agent service and discover just how much it costs. ​​​​ ​

Quick Overview

About ZenBusiness

ZenBusiness was founded in 2015 with the goal of making it easier and more affordable for entrepreneurs to start and operate their own businesses. Headquartered in Austin, Texas, the company currently offers a range of online business formation services and other related services. These include business planning, branding, compliance, taxes, accounting, and funding.

Since its establishment, ZenBusiness has grown to become a well-known and reputable provider of business services, serving thousands of customers across the United States.

The company shares that over 400,000 businesses have benefited from their services. ZenBusiness differentiates itself from other professional providers through its 100% accurate filing guarantee. They also offer affordable domain and website services to help businesses start getting off the ground.

Registered Agent Features & Cost

ZenBusiness typically offers registered agent services as part of their overall business formation packages, which include business name registration, obtaining an Employer Identification Number (EIN), and filing the necessary paperwork with the state. 

Currently, ZenBusiness offers three packages: Starter, Pro, and Premium. The ZenBusiness registered agent costs $199 per year for all three plans. It’s also an add-on feature for the packages. In contrast, Incfile includes a registered agent for free for the first year across its business formation plans.

If you have an existing business, you can also choose ZenBusiness as your registered agent. You also pay $199 for a standalone registered agent service. ZenBusiness’s advantage, however, is that the pricing is straightforward.

Like most professional providers, appointing ZenBusiness as your registered agent ensures business compliance. For instance, the company will provide a physical address in the state where your business is. ZenBusiness also offers mail forwarding services, an online platform to access and manage your legal documents, and a notification and alert system.

If you form your business with ZenBusiness, you benefit from additional features, too. These include worry-free compliance, annual filing of reports, expedited filing, or even a customizable business website, but largely depending on the plan.

Ease of Use and Customer Support

ZenBusiness makes it easy for businesses to use their registered agent service. The sign-up process is conversational, with an automated bot asking you for relevant information. You’re also guided through each step, making it easy to enter the necessary information accurately. While this approach is straightforward, it’s not as fast as filling up forms.

Nonetheless, the company’s online interface is user-friendly. Here, business owners can access and manage their registered agents easily. They can also access documents via the dashboard.

ZenBusiness sends notifications and reminders via email or through the online platform to keep business owners informed about any documents or deadlines related to their registered agent service. This helps businesses stay organized, ensuring they don’t miss notifications or deadlines.

Finally, ZenBusiness has a team of experts available to provide customer support via phone, chat, or email. Chat and phone support are available from Monday to Friday and on Sundays for extended hours. ZenBusiness also shares its team responds to emails within one business day of receiving a client’s email. For other queries, customers can access ZenBusiness’s help center.

Customer Reviews

ZenBusiness is a top-rated service compared to its competitors, with an impressive average rating of 4.6 out of 5 on major review platforms like Trustpilot. This is particularly noteworthy since ZenBusiness has been in operation for a few years, having started only in 2015. Most of the feedback from customers praises the company’s affordable rates, extensive menu of services, and transparent pricing.

• Trustpilot — 4.6 of 5 stars; Excellent (11,800+ reviews)
• Better Business Bureau — 4.08 of 5 stars (190+ reviews)

Customer Testimonials

“I appreciate the speed at which I was able to set up my LLC. It was easier than when I first formed a company more than 25 years ago. I most appreciated the “one-stop” shopping for my EIN, my registered agent, email, and web domain.” — Larry M. (March 2023) via Trustpilot

“I really liked the call right after I submitted the LLC. It was a nice touch that made a big company feel small.” — Luke S. (February 2023) via Trustpilot

“I’ve been using ZenBusiness for a year now, for two different business LLCs. Getting started with a business LLC is daunting, but ZenBusiness makes it easy and makes sure everything is covered.” — Ben M. (January 2023) via Better Business Bureau

Verdict

While ZenBusiness is relatively new to the scene, it has established itself as a reputable company that offers registered agent services, along with other business formation and compliance services. Packages are priced competitively, although the registered agent service isn’t free for the first year and is offered as an add-on to formation packages.

Signing up with ZenBusiness is simple and straightforward, although the process could be faster if it employed an online form. Nonetheless, the company’s services are some of the least expensive in the market and its top plans are feature packed. You can also upgrade your plan with specific services, giving customers the opportunity to customize the package they are getting.